Privacy Policy
1. Introduction
We take the protection of your personal data very seriously. In this Privacy Policy, we explain how we collect, process, and use your personal data when you visit our website https://ashtailorsamui.com/ and use our bespoke tailoring services. We comply with the applicable statutory data protection regulations, including the Thai Personal Data Protection Act (PDPA B.E. 2562), the European General Data Protection Regulation (GDPR / Regulation (EU) 2016/679), and international data privacy standards.
2. Data Controller
The data controller responsible for data processing on this website is:
Ash Tailor Samui Co., Ltd.
105/111 Moo 1, Bophut
Koh Samui
Suratthani, 84320, Thailand
105/111 Moo 1, Bophut
Koh Samui
Suratthani, 84320, Thailand
info@ashtailorsamui.com
+66 84 638 2457
+66 84 638 2457
3. Purposes of Data Processing
We process your personal data for the following purposes:
- Provision of the Website: To ensure the correct, secure, and stable functioning of our website.
- Communication: To respond to your enquiries submitted via email, instant messaging, or online forms.
- Services: To fulfil contractual obligations (e.g. tailoring orders, shipping, client management).
- Marketing / Analytics: To optimise our services and deliver relevant content (only where prior consent has been granted, where required).
4. Categories of Personal Data
We process, amongst other things, the following data:
- Technical Data: IP address, browser type, device information, access times.
- Contact Details: Name, email address, telephone number, postal address, tailoring measurements.
- Usage Data: Information regarding how you interact with our website.
5. Disclosure and International Data Transfers
We do not sell your personal data. We may transfer data to third-party service providers (e.g. hosting providers, IT support, payment processors) who process your data on our behalf and strictly in accordance with our instructions.
Where data is transferred to a country that does not have an adequate level of statutory data protection, we ensure that appropriate safeguards are in place (e.g. through Standard Contractual Clauses or your explicit consent).
Where data is transferred to a country that does not have an adequate level of statutory data protection, we ensure that appropriate safeguards are in place (e.g. through Standard Contractual Clauses or your explicit consent).
6. Data Security
We implement appropriate technical and organisational security measures to safeguard your data against unauthorised access, loss, destruction, or alteration.
7. Your Rights
Under applicable data protection laws, you are entitled to the following rights:
- Right of Access: You may request confirmation as to whether we are processing personal data concerning you.
- Right to Rectification: You may request that inaccurate data be corrected.
- Right to Erasure: You may request the deletion of your data, provided no statutory retention obligations apply.
- Right to Data Portability: You may request a copy of your personal data in a structured, commonly used format.
- Right to Object: You may object to the processing of your data for specific purposes.
To exercise your rights, please contact us at info@ashtailorsamui.com.
8. Contact Forms (Gravity Forms)
When you submit an enquiry via the forms on our website (powered by Gravity Forms), the information you provide (such as name, email address, telephone number, and message content) is stored and processed for the purpose of handling and responding to your request. This data is transmitted via secure encrypted protocols and stored in our website database. We do not share this information with third parties without your explicit consent.
9. Direct Messaging (WhatsApp)
Our website provides a direct contact option via WhatsApp (provided by WhatsApp Ireland Limited / Meta Platforms Inc.). If you click the WhatsApp button, you will be redirected to the WhatsApp application or web interface. Personal data (including your telephone number, IP address, and message content) is then processed directly by Meta in accordance with WhatsApp's own Privacy Policy.
10. Cookies and Tracking
Our website uses cookies to enhance user experience. You can manage or disable the use of cookies at any time via your browser settings.
Google Analytics
We use Google Analytics on our website, a web analysis service provided by Google Ireland Limited ('Google'). Google Analytics uses 'cookies', text files stored on your computer, to help analyse how users interact with the site. The information generated by the cookie regarding your use of this website is generally transmitted to and stored on a Google server. We implement Google Analytics with IP anonymisation enabled; your IP address is therefore truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area prior to transmission. Only in exceptional cases will the full IP address be transmitted to a Google server and truncated there. On our behalf, Google uses this information to evaluate your use of the website, to compile reports on website activity, and to provide us with further services relating to website and internet usage.
Google Tag Manager
We also utilise Google Tag Manager. This service allows website tags to be managed through an interface. Google Tag Manager solely implements tags; it does not set cookies nor does it collect personal data itself. It merely triggers other integrated services (such as Google Analytics) which may collect data. Google Tag Manager does not access this data.
Objection to Data Collection
You can prevent the storage of cookies by configuring your browser software accordingly. Furthermore, you can prevent Google from collecting and processing the data generated by the cookie regarding your use of the website (including your IP address) by downloading and installing the browser add-on available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en-GB.
11. Social Media Presence (Meta, TikTok, YouTube)
We maintain publicly accessible profiles on social networks (Facebook, Instagram, TikTok, and YouTube) to interact with customers and showcase our tailoring services.
- Meta Platforms (Facebook & Instagram): Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland.
- TikTok: TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland.
- YouTube: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
When you visit our social media channels, the respective operators process your personal data (including usage patterns and device data), even if you do not hold an active account with them. We are jointly responsible with the platform operators for certain processing activities (such as aggregate page insights and analytics).
12. Amendments to this Privacy Policy
We reserve the right to amend this Privacy Policy at any time. The current version published on our website shall apply.
Updated on 23 August 2026